Privacy Policy

1. Information We Collect

We collect information in two main categories to provide high-quality educational services and maintain platform integrity:

• Personal Information You Provide: When you register on Kartavya PCS, enroll in our test series, purchase study materials, or communicate with our helpline, we may collect your full name, email address, mobile phone number, state, and relevant examination goals (e.g., UP PCS, UPPSC RO/ARO).
• Automated Log & Usage Data: When you access our website, our servers automatically record standard log data including your Internet Protocol (IP) address, browser type and version, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click counts. This data is not linked to any personally identifiable information and is used solely to administer the site, prevent fraudulent access, and evaluate traffic patterns.

2. How We Use Your Information

Kartavya PCS uses collected information for the following legitimate educational and technical purposes:

• Delivering, operating, and personalizing our online test series, Computer-Based Test (CBT) portal, and syllabus modules.
• Tracking student performance, calculating test ranks, and delivering detailed answer keys and diagnostic analytics.
• Communicating vital exam updates, admit card releases, current affairs digests, and technical account notices.
• Preventing piracy, unauthorized account sharing, and technical vulnerabilities.
• Fulfilling legal and regulatory requirements under applicable Indian laws.

4. Cookies and Web Beacons

Like any modern web platform, Kartavya PCS uses cookies to store information about visitors' preferences, user sessions, and pages accessed. These cookies optimize the user experience by customizing content according to browser types and login states.

You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers' respective official websites.

5. Third-Party Privacy Policies

Kartavya PCS's Privacy Policy does not apply to other advertisers or external websites. We advise you to consult the respective Privacy Policies of these third-party ad servers, analytics providers (such as Google Analytics), and payment gateways (such as Cashfree Payments) for more detailed information about their data practices and opt-out instructions.

6. Data Security and Confidentiality

We implement stringent technical and organizational security protocols to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. We do not sell, rent, or trade student contact databases to third-party telemarketers or external entities.

7. User Rights (GDPR & CCPA Compliance)

We ensure all users are fully aware of their data protection entitlements:

• The Right to Access: You have the right to request copies of your personal data held by us.
• The Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
• The Right to Erasure: You have the right to request that we erase your personal data under certain statutory conditions.
• The Right to Restrict/Object to Processing: You may request that we limit or cease processing your data.

8. Children's Information (COPPA)

Protecting children online is an essential priority. Kartavya PCS does not knowingly collect any Personal Identifiable Information from children under the age of 13. Our educational offerings and test series are designed for competitive civil services aspirants (typically aged 21 and above). If you believe your child provided this kind of information on our website, please contact us immediately, and we will promptly remove such information from our records.

9. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.